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Online support

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When technical issues arise, quick and effective solutions are essential. With this service, customers can reach out to me for expert assistance. You choose your preferred communication method—email or phone—and I'll ensure your issue gets resolved efficiently.

 

Here’s how the process works:​

  • Initial Contact: You describe the issue you're experiencing and choose how you’d like to be contacted (email or phone).​​

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  • Issue Analysis: I analyze the problem and assess its severity.​​

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  • Resolution: Based on the severity, I provide a tailored solution, ensuring minimal disruption to your workflow.​​

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  • Follow-up: I verify that the solution has resolved the issue and offer further support if needed.

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Pricing:
The price for this service depends on the issue's severity:

  • Minor issues: $10

  • Moderate issues: $25

  • Complex issues: $50

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Have a question or need help! Contact me 😊❤️

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Personalized Training Sessions

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Whether you're new to Microsoft 365 or looking to upskill your team, this service provides tailored training sessions designed to meet your specific needs. I will:

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  • Train individuals or teams on the core functionalities of Microsoft 365 services like Outlook, SharePoint, OneDrive, Teams, and more.

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  • Provide hands-on guidance for beginners to build confidence in navigating the Microsoft 365 ecosystem.

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  • Offer advanced training for corporations aiming to enhance productivity and collaboration among employees.

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  • Conduct Q&A sessions to address specific challenges faced by your team.

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Use Cases:

  • Upskilling teams to use collaboration tools like Teams and SharePoint effectively.

  • Onboarding new employees to Microsoft 365.​

  • Learning how to automate workflows using Power Automate.

  • Security best practices for using Microsoft 365 apps.

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Pricing:
$30 per hour. Each session is customized to ensure you or your team get the most out of it.

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​Have a question or need help! Contact me 😊❤️

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Microsoft 365 System Administrator

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As your dedicated Microsoft 365 System Administrator, I provide comprehensive support and management to ensure your organization’s IT environment is optimized, secure, and efficient. Whether you're starting from scratch, migrating from an on-premises environment, or need ongoing system management, I’ll handle it all. Here’s what this service includes:

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  1. Environment Setup:

  • Establish a robust Microsoft 365 environment tailored to your organization’s needs.

  • Set up on-premises systems using Windows Server, including Active Directory and Exchange Server.

  • Configure Exchange Online for cloud-based email solutions.​​

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   2. Migration Services:

  • Seamlessly migrate from on-premises servers to Microsoft 365.

  • Ensure minimal downtime and data integrity during migrations.

  • Migrate mailboxes, files, and user data to Microsoft 365 cloud solutions.​​

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   3. System Administration:

  • Manage user accounts, permissions, and licenses.

  • Configure security settings, including Multi-Factor Authentication (MFA) and conditional access.

  • Oversee email systems, SharePoint sites, OneDrive, and Teams configurations.​​

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   4. Ongoing Management and Support:

  • Monitor the health and performance of your Microsoft 365 environment.

  • Resolve technical issues and troubleshoot end-user problems.

  • Ensure compliance with Microsoft security and governance best practices.​

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   5. Customization and Optimization:

  • Create custom workflows and automations using Power Automate.

  • Develop apps with Power Apps to solve specific business challenges.

  • Design Power BI dashboards for actionable insights and reporting.​​

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   6. Training and Knowledge Sharing:

  • Provide guidance on the latest Microsoft 365 features.

  • Train your IT team on best practices and system management techniques.​​

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   7. Backup and Disaster Recovery:

  • Implement data backup solutions to protect against accidental loss.

  • Develop recovery plans to ensure business continuity in case of an outage.

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Pricing:


Pricing for this service depends on the scope of work, including setup, migration, and ongoing support.

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                                                       Have a question or need help! Contact me 😊❤️

Get in Touch

We’d love to hear from you! Whether you have a question, issue, a project idea, or just want to say hello, feel free to reach out. Let’s connect! 😊

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